Faq

Victiv

Faq

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VictivSite

(website faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivSEO

(search engine optimization faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivAds

(advertising faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivSite Mgt.

(website management faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivSite E-Commerce

(website e-commerce faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivSite Hosting

(website hosting faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivSite App

(website app faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.

VictivHelp

(victiv support faq)

Q. What do I need to get started?

A. Bare minimum — you'll need to have a registered domain name and a vision. Ideally, you'll have a domain, vision and written content. Just remember, we can create a phenomenal website to showcase your business or brand, what we can't do is create your business. In other words, we need all the content that you can muster to bring the website to life.

Q. How do I get started?

A. Click on the 'VictivSite' button on the bottom right hand corner of this page and learn everything there is to know about VictivSite before proceeding to the order form.

Q. Do you require a deposit?

A. We require a $ deposit for each VictivSite™ Design. The deposit is taken at the end of the order form. We accept Visa, MasterCard, American Express and PayPal.

Q. How much does this cost?

A. The VictivSite™ Design starts at $ and can be added onto with additional design and marketing services. Again, additional design and marketing services can be added to a VictivSite™ at anytime in the future.

Q. What's included with a VictivSite Design?

A. Standard VictivSite™ Design: American Craftsmanship, Wordpress CMS, Up to 10 Pages (Additional Sold Separately), Responsive Design, Google PageSpeed Insights Optimization, Google Analytics Integration, Social Media Integration, Contact Form Integration, Call to Action Integration, Custom Typography Integration, Professional Stock Photos and Custom Tutorial.

Q. What about e-commerce?

A. Introducing VictivSite™ E-Commerce, our full scale e-commerce solution. VictivSite™ E-Commerce can be purchased as an add-on to VictivSite™ or purchased separately and integrated into VictivSite™ at anytime in the future.

Q. What if I need more than 10 pages?

A. VictivSite™ Design comes standard with up to 10 pages. Additional pages can be requested as an add-on in the order form or purchased separately at a later date.

Q. What about SEO?

A. All VictivSite™ Designs are built using responsible foundational SEO techniques. This lays the groundwork for our On-Page SEO product (which can be requested as an add-on or purchased separately at a later date). For clients ready for a full scale SEO campaign, VictivSEO™ Management can be purchased as an add-on to VictivSite™ Design or purchased separately at a later date.

Q. What if I don't have any content?

A. Content, or the information that describes your brand, product or service is important. If you don't have it written out, we suggest taking the time to do so in an organized fashion (labeling everything). If you don't have the time to create your base content, copywriting services can be purchased as an add-on.

Q. What about hosting?

A. We offer our fully managed VictivSite™ Hosting on the Google Cloud platform to all VictivSite™ Designs, which can be purchased as an add-on in the order form. Clients are given the option of setting up their own hosting accounts via a 3rd party as well.

Q. What if I decide to cancel the project?

A. Due to the fact that we've created a robust on-boarding process, it's not likely that the need to cancel a project will arise. However, for the sake of clarity, deposits are non-refundable. In the event that the project requires any special functionality that falls outside of the normal small business website scope, we'll quote the project separately before proceeding. If you accept the quote, we'll proceed, if you decline the quote, we'll issue a 100% refund of the deposit.

Q. Are there any contracts?

A. Legalese is not our favorite language. We make every effort to provide a personal touch to our services and maintain a cordial working relationship with our clients. With that being said, we need to protect ourselves and provide you vivid transparency regarding your project. Thus, all of our web products/services include a basic contract detailing the services to be rendered.

Q. What if I don't have a logo?

A. No worries. Clients without an existing logo can choose to proceed without one, in which case we'll simply use a basic font version. For clients who wish to have a logo made, VictivLogo™ can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you handle Google Ads?

A. Introducing VictivAds™ Management, your white glove advertising management service. VictivAds™ Management can be requested as an add-on in the order form or purchased separately at a later date.

Q. Do you create social networking websites?

A. No. (This is custom small business web design, not Silicon Valley web development.)

Q. What if I need to make changes after publishing?

A. Introducing VictivHelp™, our streamlined support and maintenance system. All VictivSite™ designs are eligible for VictivHelp™, which is where clients can request general web services à la carte. For those needing ongoing support, our VictivSite™ Management service is a phenomenal option.

Q. What about lead management?

A. Introducing VictivLeads™ Management, our streamlined lead management service. VictivLeads™ is currently under development, but will include a full-scale white glove managed email marketing campaign service.

Q. What about social media management?

A. Introducing VictivSocial™ Management, our streamlined social media management service. VictivSocial™ is currently under development, but will include a full-scale white glove managed social networking campaign service.